After donating, you should see a confirmation screen and receive an email receipt. If you don’t get one within a few minutes, check your spam folder or contact us so we can verify your payment.
Please reach out right away using the form or our email address. Include your name, the date of the donation, and the correct amount. We’ll check the transaction and guide you through the next steps.
Yes. Send us your full name, donation date, and email address you used to give. We’ll locate your record and email a PDF copy of your receipt once it’s confirmed.
We aim to respond within 24-48 hours. During busy campaigns or holidays, it might take a little longer, but every message is read and answered as soon as possible.
Use the contact form or email us with the details you’d like changed. For security reasons, we’ll confirm your identity before updating any personal or payment information
Yes. If you’re interested in volunteering or learning about upcoming MTJF events, just mention it in your message. Our team will share any available opportunities or point you toward the right person to connect with.
Absolutely. Use the form or email us to let us know what you’d like to discuss. A member of our team will coordinate a suitable time to connect with you
Yes. Share which campaign you’re interested in, and we’ll provide the available information about its purpose, location, and current focus. This helps you make an informed decision about your support.